Last Updated: July 17, 2024
Welcome to FocusEdge ("we", "our", or "us"). By accessing or using our platform, products, or services ("Service"), you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read them carefully.
1. Acceptance of Terms
By signing up, accessing, or using FocusEdge, you confirm that you:
- Are at least 18 years old or have legal authority to enter into these terms on behalf of an organization.
- Agree to these Terms and our Privacy Policy.
If you do not agree, do not use our services.
2. Description of Service
FocusEdge provides a cloud-based platform for:
- Task and performance management
- Compliance tracking
- Employee recognition
- Communication and collaboration
- Analytics and dashboards
We reserve the right to update or modify the Service at any time without prior notice.
3. User Roles and Responsibilities
A. Employees
- Use the platform responsibly for assigned work.
- Keep login credentials secure.
- Report any issues or misuse.
B. Managers
- Assign and review tasks and performance.
- Use analytics ethically.
- Maintain compliance tracking.
C. Admins
- Set up and manage company accounts.
- Control access permissions.
- Ensure lawful use of platform data.
4. Account Registration
You must provide accurate and complete information when registering. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorized access.
5. Acceptable Use
You agree not to:
- Use the service for unlawful purposes
- Interfere with system operations or security
- Transmit malware or harmful content
- Reverse engineer or copy the platform
- Misuse access to employee or company data
6. Intellectual Property
All content, features, and technology on FocusEdge are owned by or licensed to us. You may not use, reproduce, or distribute any part of the service without written permission.
7. Data Ownership and Rights
Your company retains ownership of its data.
We process data only to deliver the service and improve functionality.
By using our platform, you grant us limited rights to store and analyze your data securely.
8. Termination
We may suspend or terminate access if you violate these terms. You may stop using the service at any time. Upon termination, we may delete your data after a retention period unless otherwise required by law or contract.
9. Limitation of Liability
To the maximum extent permitted by law:
- FocusEdge shall not be liable for indirect, incidental, or consequential damages.
- Our total liability shall not exceed the amount paid for the service in the 3 months prior to the event.
10. Disclaimer of Warranties
The service is provided "as is" and "as available." We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
11. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction, e.g., India or Delaware, USA], without regard to conflict of law principles.
12. Changes to Terms
We may update these Terms from time to time. Continued use of the platform after changes constitutes acceptance of the revised Terms.
13. Contact Us
For questions or support, please contact us at: